How Lifecycle helped Three launch real time billing for their partners
Establishing a cloud based OCS platform to simplify and expand access to the MVNO market
Three were looking for a dynamic, real-time, online charging system (OCS) and associated control for their MVNO, SMARTY. They also wanted to simplify and expand access to the wider MVNO market by introducing a cloud based solution that could be easily adopted by wholesale partners.
“Since launch Lifecycle have worked in partnership with the team at SMARTY to help us achieve success. We have been extremely innovative with our propositions to accelerate the acquisition of subscribers introducing a range of initiatives to the market including our data discount, refer a friend and reward schemes. The team at Lifecycle have been able to successfully accommodate all of our requirements often within short timescales. In July 2018 we migrated onto Lifecycle’s real time OCS platform that enabled us to reduce SMARTY’s financial risk and offer extended services such as international roaming to all subscribers for the first time. The magnitude of this project meant there were risks of disruption. However Lifecycle’s knowledgeable and pragmatic team were able to deliver a seamless transition which was a great result for SMARTY”
Tim Pyper, Head of Operations, SMARTY
“Three have an established and long term relationship with Lifecycle. They have been a significant partner throughout our growth journey offering a range of services and solutions that are used internally, with our MVNOs and their customers. I have always found Lifecycle to be enthusiastic with a “can do” attitude which is invaluable when working in an agile fashion to deliver rapidly for our MVNO partners.”
Duncan Finlay, Head of Products and Marketing, Three Wholesale
“I just wanted to say personally, THANK YOU for being a great team to work with.
Lifecycle’s attitude to delivery is so positive. You are extremely accommodating and flexible and it genuinely is such a pleasure to work with you. Based on past experience of delivering such a large and complex solution, I wasn’t expecting to have such a quiet week this week, which is testament to your expertise and your platform, of which you ought to be incredibly proud.
I hope to work on many more projects with Lifecycle Software.”
Kelly Davidson Project Manager, Three
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