As the telecoms industry continues to grow and prosper, it’s imperative that companies keep on top of their billing processes to ensure they provide the most accurate and comprehensive data and billing information for customers.
One way of doing this would be to introduce an automated billing software to make it easier to manage high-volume billing for both usage and subscription-based services.
Why is automated billing worthwhile?
Quite simply, the complex functionalities create automated workflows that are built into a billing platform which will take the pressure off administration departments. This ensures an end-to-end service is in place to deliver the most accurate of bills which is the most important thing to your end user, making them a happy and satisfied customers who is trusting of your services.
What are the benefits you should look for?
If you’re looking to find the best billing automation software for your company, then there are some key factors you want to look out for:
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Flexibility
First things first, you want to make sure you find a billing platform that has true flexibility to support a multitude of costing options and products to give you that competitive edge.
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Save on resources
A workflow automation combined with managed services should mean that as a telecoms provider, your admin departments are freed from administrative tasks which will save valuable resources long-term.
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Think global
Particularly pertinent for a global business, the billing platform software must have the capabilities to support multi-taxes and multi-currencies.
Here at Lifecycle our ALLinONE billing software platform really does offer a sophisticated service to cater for all telecom billing needs. Here are just a few features:
Usage billing - products can be created and configured with single, multiple or recurring subscription fees in advance or in arrears.
Account credit management - supports hierarchical accounts and configuration to enable accounts remain within a pre-defined credit limit.
Bundles and discount options - provides flexibility for bundle allowance definition and discount options.
Automated workflow triggers - supports the configuration of workflow triggers to control services, raise alarms or deliver notifications.
Multi-tax, multi-currency - makes global billing easy.
Invoice generation - offers a wide range of invoicing options, branded for your business.
Get in touch with our team today to find out more