With the Nexus App, users can effortlessly manage their mobile services—checking balances, purchasing add-ons, activating services, receiving push notifications and making payments—all in a few taps via an intuitive mobile interface. Telecom brands can fully customise the app to reflect their brand identity, including colours, logos, pricing, and plans. Content updates are easily deployed through an intuitive content management system with a drag-and-drop interface. Once configured, the app is ready for immediate release to the App Store and Google Play.
“The Nexus App is designed to remove barriers for both telecom operators and end users,” said Ross Devereux, R&D Director at Lifecycle Software. “Built with React Native, it delivers a unified experience across mobile platforms, while its API-driven architecture enables seamless integration with existing systems, eliminating costly migrations or additional middleware. It’s cloud-based, making it highly scalable, fast, and cost-effective. The app makes it easier than ever for MVNO customers to sign up and manage their services—right from their sofa, without needing a desktop or a browser”.
The new Nexus App is part of the revamped Digital Experience offering from Lifecycle Software. The upgraded front ends include the sales portal for customer acquisition and automated onboarding, as well as self-care for in-life management. These enhancements make the digital journey more consistent, engaging and efficient. User experience is a central focus. The solution integrates OAuth for logins, ensuring a smoother and more secure experience, and supports eSIM journeys, allowing customers to purchase and install an eSIM directly within the app without the need for a QR code.
Liz Parry, CEO of Lifecycle Software, highlights how Nexus is a one-stop solution for MVNOs. “Nexus is shaping how leading operators deliver their services to millions of people. With the Nexus App, we’re taking this innovation a step further, offering an intuitive, mobile-first experience that integrates all the essential tools MVNOs need to operate efficiently, grow their customer base, and reduce operational complexity.”
Lifecycle Software will be showcasing the Nexus App at MWC Barcelona, 3-6 March. Attendees are invited to visit the booth for an exclusive first look at how the app is transforming MVNO operations. To learn more or schedule a personalised demo, visit lifecycle-software.com.