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The Order to Cash Process for Telecoms

in 6 steps

From onboarding to billing to care, operators must have in mind the entire customer journey to nail the order to cash process. How to create the most efficient order to cash process? This step by step guide reveals the key elements to streamline, optimise and automate processes resulting in efficient operations, revenue assurance and optimal experience.  

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There are a variety of steps and technologies that telecoms can deploy to optimise and improve a faltering order management process

In this infographic, we will cover:
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Customer Credit
refund
Moment of Purchase
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Order Fulfilment
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Invoice and Billing
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Reporting

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