Digital BSS/OSS
Digital BSS/OSS for Mobile Operators
Digital BSS/OSS for Mobile Operators
Real-Time
Full-Stack
Carrier-Grade
Modernise and Grow your Network with the UK's Leading Telco BSS/OSS
Nexus® Digital BSS/OSS is a complete and modular suite of essential telecom software underpinning everything required to deliver a premium-grade mobile experience.
As the UK's leading BSS partner, Lifecycle Software takes care of the technological complexity of running a mobile network so that operators can focus on running their business and expanding market share. Nexus® BSS/OSS is built in-house, so Lifecycle is free to innovate and develop new technology that unleash a mobile operator's creative strategy, ahead of competitors.
Everything a Mobile Operator Needs to Deliver a Retail-Grade Experience at Every Stage of the Subscriber Lifecycle
Converged Charging System (CCS) and Online Charging System (OCS)
Porting, switching, provisioning and SIM management
Billing, rating, payments and taxation
Bundle, offer, promotion and product management
Reporting, analytics and forecasting
Real-time workflow automation, event triggers, notifications and right-time interaction
Live network analytics and event triggers
AI powered engagement, upsell, retention, CVM and forecasting
In-life care, order management and support
Front-end applications
Contact center tools and AI support
Mobile app for subscriber onboarding and account management
Sales website, payment and onboarding journey
Subscriber self service account via web browser
Revenue Management
The Revenue Management products span the mission critical technology to run an MVNO. The Provisioning and Switching Application supports onboarding, SIM management, porting and switching.
The advanced Billing engine and real-time Converged Charging System (CCS), assures revenue protection and taps into growth opportunities that already exist within network data.
The Unified Catalogue enables operators to manage their product listing, promos, bundles and bonuses - increasing cross-sell and upsell opportunities and proactively resonding to market activity.
Customer Experience
The Customer Experience products focus on in-life care, subscriber interaction and retention. Digital Experience covers the online store, onboarding journey and self-service controls through the web or Mobile App.
MultiOrder CRM and Contact Center solutions allow care agents to engage with customers, solve queries and upsell. This product can be further enhanced with Contact Center's state-of-the-art AI tools such as chatbots, sentiment analysis, transcripts and assistants.
Analytics and Data Monetisation
The Analytics and Data Monetisation products focus on growing revenue, intelligent workflow automation, and converting real-time network data into revenue.
Business Intelligence delivers powerful reporting abilities, with CCS Analytics providing a deep and crucial insight on the live activity on the network
Event Intelligence™ can trigger real-time workflows from this live activity. This can be further expanded with the CVM, churn reduction and data analysis capabilities of Nexus® IQ's telco-native AI toolkit.
A closer look at the CCS
Real-time rating & chargingCCS & OCS
3GPP Compliant OCS & CCS that seamlessly integrates with LTE services and 5G SA. Key features include real time service control, convergent rating, online & offline charging, with fair usage and automated service suspense.
A closer look at the CCS
A closer look at PSA
Provisioning & Switching ApplicationPSA
Specialised for SIM Provisioning & Service Activation the platform provides a flexible order fulfilment engine & APIs to execute Orders on relevant Network Equipment, Regulatory DB, VAS and BSS Platforms
A closer look at PSA
A closer look at ALLinONE Billing
Automated, converged billingALLinONE Billing
Automates billing for any service and account type, offering converged rating, personalized multi-currency invoices, and automated financial processes for faster, more efficient growth.
A closer look at ALLinONE Billing
A closer look at the Unified Catalogue
Product and offer management Unified Catalogue
A cloud native hub that centralises a mobile operators business catalogue needs. Create tariffs, plans, bundles & promos in minutes, and sell devices, partner offers and digital services from top brands.
A closer look at the Unified Catalogue
A closer look at Digital Experience
POS, Web & App Front EndDigital Experience
Off-the-shelf solution for Digital Customer Web & App Front End. It is the perfect solution for brands who want to launch new brands quicker and be cost effective.
A closer look at Digital Experience
A closer look at the CRM
Order ManagementMultiOrder CRM
Support and manage all aspects of a customer on-boarding in-life sales, customer service interactions and care via a single application.
A closer look at the CRM
A closer look at the Contact Centre
Omnichannel Contact CentreCustomer Service
Automates billing for any service and account type, offering converged rating, personalized multi-currency invoices, and automated financial processes for faster, more efficient growth.
A closer look at the Contact Centre
A closer look at Business Intelligence
Reports and DashboardsBusiness Intelligence
The Business Intelligence platform transforms reporting data from across the Nexus suite as well as third party sources, to create a single optimised analytical data store and dashboards
A closer look at Business Intelligence
A closer look at CCS Analytics
Real-time Data, Events and TriggersCCS Analytics
The Business Intelligence platform transforms reporting data from across the Nexus suite as well as third party sources, to create a single optimised analytical data store and dashboards
A closer look at CCS Analytics
A closer look at Event Intelligence™
Workflow & Automation PlatformEvent Intelligence™
EI is a Data Streaming & Processing Platform for Real-Time Data Processing and Decisioning.
A closer look at Event Intelligence™
A closer look at Nexus® IQ
AI Insights & CVMNexus® IQ
Nexus® IQ continuously learns from customer behaviour, network usage, competitive moves and market signals to keep you at the forefront.
A closer look at Nexus® IQ
Three UK | Duncan Finlay, Head of Products and Marketing
"Three have established a long term relationship with Lifecycle. They have been a significant partner throughout our growth journey offering a range of services and solutions that are used internally, with our MVNOs and their customers. I have always found Lifecycle to be enthusiastic with a "can do attitude which is invaluable when working in an agile fashion to deliver rapidly for our MVNO partners."
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Plusnet Mobile | Scott Greenhalgh, Head of Mobile Technology Strategy
"Since launch Plusnet Mobile has gone from strength to strength and our growth has been incredible. The stability and levels of automation the Lifecycle ALLinONE system provides, is instrumental in enabling us to optimise operational costs whilst delivering customer excellence."
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SMARTY Mobile | Elin McLean, General Manager
"We started out with the ambition of launching SMARTY in summer 2017 and this wouldn't have been possible without the flexibility, expertise and dedication Lifecycle showed throughout the project."
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