Lifecycle creates and supports innovative industry leading billing and BSS solutions through collaboration with businesses that want to optimise operations and deliver growth

what we do

Lifecycle Software is a specialist software company with more than 20 years’ experience creating and delivering industry leading billing solutions, CRM software and reporting tools to enable real-time usage and subscription based businesses to succeed.

Our award winning software supports the entire customer journey from sales and provisioning through invoicing, customer care, payment collection, debt management, reporting and many steps in between. We deliver bespoke and intelligent business solutions that are fully compliant will legal regulations, using our expert industry knowledge, agile development processes, innovative product design, investment in R&D and creative hosting solutions.

Lifecycle is trusted by both established brands and start-ups to deliver adaptable and scalable applications that support business growth.



our sytems are processing over 2 billion CDRs per month

we are supporting 2 million subscribers and counting

our OCS is processing more than 1 billion transactions each month

we are achieving over 33% year on year growth

about us


Lifecycle has offices in the UK and France and all data is stored in UK data centres


Lifecycle has been delivering leading edge billing and crm solutions to telecommunications operators, internet service providers, and utility companies since 1995


After 25 years of private ownership, Lifecycle Software was acquired in January 2020 by Volaris Group. Volaris is committed to strengthening and growing vertical market technology companies. In acquiring Lifecyle Software Ltd, they added a thirteenth acquisition to their Communications and Media vertical


we are a bacs approved bureau, ISO27001 and ISO9001 registered company. We are an associate member of the GSMA

our team


Managing Director

Kim founded Lifecycle in 1995 after 20 years of working in blue chip companies performing various technical, project and business consulting roles. Kim worked to build the company into a sustainable force in telecoms billing, and 10 years ago extended Lifecycle’s focus into the b2c and mobile markets. Kim is an active director of Lifecycle working in both R&D and Business Development.


Operations Director

Sally has more than 15 years experience in telecoms and is responsible for managing our service delivery team as well as compliance, finance, and HR. She is known for getting things done and implementing change. At weekends she can be found hanging about on riversides up and down the country or driving the rowing club juniors' safety launch.


Projects Director

John has over 20 years’ experience in telecoms, billing and CRM. He has been Projects Director at Lifecycle for the past 6 years, with responsibility for delivering projects from initiation to client handover.


Development Director

Kelvin is our Development Director. He oversees the product engineering team and is responsible for making everything work.

He has worked at Lifecycle for 18 years and in his spare time runs ultra marathons and tries to make his home smart.


Technical Director

Gael has over 20 years of experience in telecoms ranging from space industry to mobile operators. With an engineering and computing background he’s responsible of the technological strategy and architecture of our solutions. He’s has a pragmatic approach and always on the lookout for new technology. Outside work, he’s a keen walker and photographer, he also enjoys building lego towns with his son.


Accounts Director

Ben has being working in Telecoms billing - Carrier, Retail and Wholesale, Mobile, Fixed line, Circuits as well as Utility Smart Meter for 20 years, and has been with Lifecycle since 2009. Predominantly focused on Primary Account Management he also owns the Product Management and Roadmap parts of projects. Outside of work Ben likes to repair his campervan and the furniture he collects.